Ghelroxxgharvynn

Terms of Service

Last updated: 5 March 2025

1. Introduction and operator

These Terms of Service ("Terms") govern your use of the website https://ghelroxxgharvynn.world (the "Website") and the purchase of products and services offered through it. The Website is operated by:

Ghelroxxgharvynn
Mall of Tripla, Firdonkatu 2 B
00520 Helsinki
Finland

Contact: welcome@ghelroxxgharvynn.world

Phone: +358 97 745 620

By accessing or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place an order. We recommend that you read these Terms and our Privacy Policy and Return Policy before ordering.

2. Definitions

In these Terms:

  • "We", "us", "our" means Ghelroxxgharvynn.
  • "You", "your" means the visitor or customer using the Website or purchasing our products.
  • "Product(s)" means the goods (including Wellviora and any other items) offered for sale on the Website.
  • "Order" means your request to purchase Products submitted via the Website.
  • "Consumer" means a natural person who is acting for purposes outside his or her trade, business, craft or profession.

3. Products and information

We offer food supplements and related products on the Website. Product descriptions, images, and prices are provided in good faith. We reserve the right to correct errors (e.g. typographical or pricing errors) and to update product information. Product images are for illustration; packaging or presentation may vary. The manufacturer may change packaging design; we are not responsible for such changes.

Our products are food supplements and are not medicinal products. They are not intended to diagnose, treat, cure, or prevent any disease. Use only as directed and as part of a varied diet. If you have a medical condition or are taking medication, consult a healthcare professional before use.

4. Orders and contract formation

When you submit an order via the Website, you are making an offer to purchase the selected Products on these Terms. We will send you an order confirmation (e.g. by email) after receiving your order. A contract between you and us is formed when we accept your order (e.g. by sending the confirmation or by dispatching the Products). We may refuse or cancel an order in limited circumstances (e.g. stock unavailability, pricing error, suspected fraud, or failure to pass our internal checks). If we cancel, we will refund any payment already received.

You are responsible for providing accurate and complete contact and delivery details. We are not liable for failed delivery due to incorrect information provided by you.

5. Prices, payment and delivery

Prices are displayed in euros (EUR) and include value-added tax (VAT) where applicable. Delivery costs (if any) will be shown before you confirm the order. We may offer free shipping above a certain order value as stated on the Website.

Payment is due as indicated during checkout. We accept the payment methods displayed on the Website. You must pay using a valid payment method. Until we have received full payment, we are not obliged to dispatch the Products.

Delivery times and methods are as described on the Website or in the order confirmation. Delivery is completed when the Products are handed over to you or to the carrier for delivery to the address you provided. Risk of loss or damage passes to you upon delivery. If you are a Consumer in the EU/EEA, you benefit from any mandatory consumer rights under applicable law (e.g. Finnish Consumer Protection Act and EU Consumer Rights Directive).

6. Withdrawal and returns (Consumer rights)

If you are a Consumer, you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day on which you (or a third party you nominate) acquire physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. by post or email). You may use the model withdrawal form available from the European Commission or any other clear statement. For full details, including how to return the goods and our refund obligations, see our Return Policy.

7. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorised access to our systems, other users' accounts, or any data not intended for you.
  • Transmit any malware, viruses, or harmful code.
  • Use automated means (e.g. scrapers, bots) to access or collect data from the Website without our prior permission.
  • Impersonate another person or entity, or provide false information.

We may suspend or restrict access to the Website, or modify or discontinue parts of it, without liability to you, where we consider it necessary (e.g. for maintenance, security, or legal compliance).

8. Intellectual property

All content on the Website (text, graphics, logos, images, layout, and software) is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and print pages for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

9. Privacy and data protection

Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the GDPR. By using the Website and placing orders, you acknowledge that you have read and understood the Privacy Policy.

10. Limitation of liability

To the fullest extent permitted by applicable law:

  • We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
  • We shall not be liable for any indirect, incidental, special, or consequential loss or damage (e.g. loss of profit, data, or goodwill) arising from your use of the Website or the Products, even if we have been advised of the possibility of such loss.
  • Our total liability to you in connection with any order or these Terms shall not exceed the amount you paid for the relevant Products in the 12 months preceding the claim.

Nothing in these Terms affects your statutory rights as a Consumer under mandatory consumer protection laws (e.g. in Finland or your country of residence).

11. Governing law and disputes

These Terms are governed by the laws of Finland, without regard to its conflict of law rules. If you are a Consumer, you also benefit from the mandatory consumer protection laws of your country of residence. The European Commission's online dispute resolution platform is available at https://ec.europa.eu/consumers/odr. We do not participate in mandatory alternative dispute resolution for Consumers in the EU; you may nevertheless use the platform to find a dispute resolution body. Any dispute may be brought in the courts of Finland or, if you are a Consumer, in the courts of your place of residence in accordance with applicable law.

12. Changes to the Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates when they were last revised. Changes will be effective when posted on the Website. Your continued use of the Website or placement of orders after changes constitutes acceptance of the updated Terms. If you do not agree, you should stop using the Website. For existing orders, the Terms in effect at the time of the order apply unless otherwise required by law.

13. Contact

For questions about these Terms or our products and services:

Ghelroxxgharvynn
Mall of Tripla, Firdonkatu 2 B, 00520 Helsinki, Finland
Contact: welcome@ghelroxxgharvynn.world
Phone: +358 97 745 620